BEST WESTERN Hospitality Hotel & Suites

5500 28th Street SE, Grand Rapids, MI 49512-2052
Phone: 616/949-8400   |   Fax: 616/949-9021   |   120 Rooms
Check Out Time: 11:00 AM   |   Check In: 3:00 PM   |   Online Reservations

Guests of the BEST WESTERN Hospitality Hotel & Suites will be pleased to find that each well-appointed guest room and suite includes satellite television with HBO®, a refrigerator, microwave and complimentary high-speed wireless Internet access. Other amenities offered at this Grand Rapids hotel include a complimentary hot breakfast buffet each morning, complimentary dinner every Monday through Thursday, a sparkling indoor heated swimming pool; largest in the area, hot tub and a complimentary airport shuttle service to the Gerald R. Ford International Airport - located just three miles away.

Close to Frederik Meijer Gardens & Sculpture Park, John Ball Zoo, Gerald R. Ford Museum, Van Andel Arena, Grand Rapids Drive and 30 minutes away from Michigan's Adventure.

Business guests of the BEST WESTERN Hospitality Hotel & Suites will also appreciate this Grand Rapids hotel's close proximity to local businesses including the Grand Rapids Medical Mile. The Medical Mile is home to the Grand Rapids Community College, Spectrum Health's Butterworth Hospital Complex, Grand Valley State University's Cook-DeVos Center for Health Sciences and Michigan State University Secchia Center Medical School. The BEST WESTERN Hospitality Hotel & Suites is a hotel in Grand Rapids that is close to Amway®, Meijer®, Cascade Engineering® and Steelcase Headquarters. The Best Western is centrally located within minutes to over 100 restaurants, many of them participating popular Annual Restaurant Week.

Coming in for a sporting event? This Grand Rapids hotel location is near Aquinas, Calvin, Cornerstone, Davenport and Grand Rapids Community Colleges. Located only minutes from Patterson Ice Arena, MVP Field House (directly across the street) and AMF Eastbrook Lanes Bowling Center.


Hotel Amenities & Services

  • Wireless internet connection in public areas
  • 100% Smoke free hotel
  • Indoor pool Heated
  • Complimentary breakfast
  • Complimentary full breakfast, Choice of breads, Cereal, Hot eggs, Hot breakfast meat, Waffles, Yogurt, Fresh fruit, Juice and Coffee. Only registered guests can take advantage of our breakfast.
  • Hot tub
  • Exercise facilities Open from 8:00 a.m. to 11:00 p.m. Our fitness facility offers a treadmill, elliptical and exercise bike.
  • Stationary bike
  • Treadmill
  • 24-hour front desk Our front desk staff can offer friendly, knowledgeable information about property and the surrounding area.
  • Safe deposit box All suites come equipped with a safe.
  • Cable or satellite television with HBO┬«
  • With two computers provided and a printer. Open 24-hours for your business needs.
  • Printer available
  • Fax services
  • Fax machine
  • Computer available
  • Photocopy machine
  • Dataports
  • Mail services Our front desk staff will gladly make sure your mail gets sent out. Any packages coming in will be held at the front desk.
  • Meeting facilities 2 banquet/meeting rooms Meeting Room VAT/City tax is 9%.
  • Banquet facilities 2 banquet/meeting rooms
  • Conference facilities 1 boardroom
  • Air-conditioning
  • Parking for the physically challenged DOESN'T include sleep&fly
  • Ice/vending machines Ice machines are conveniently located on First and Second floors. While Vending is located on First floor.
  • Local shuttle 4:00 a.m. to 11:00 p.m., within a 3 mile radius, shuttle service is by request and based on availability. We will try to accommodate all reasonable requests.
  • Airport car 24 hours
  • Free parking. Does Not include Sleep & Fly packages
  • Outdoor parking
  • Higher rates may apply for holidays/special events
  • Express check out
  • Free wireless internet access available in public areas and all guest rooms
  • Elevator Our elevator is located just off the lobby with easy access to our breakfast area, meeting rooms, and second floor guest rooms.
  • Inter corridor
  • Guest laundry facility, 24-hour guest laundry services offered. Laundry detergent and fabric softener offered at the front desk. $1.00, nominal fee, per wash and dry.
  • Late check out Late checkout is available on a limited basis to our Best Western Rewards(R) members
  • Photocopy, nominal fee
  • Audio/visual equipment
  • Elevator, wheelchair accessible
  • High speed wireless Internet.
  • Evening reception 5:00 p.m. - 7:00 p.m. Monday through Thursday.
  • Complimentary breakfast Monday - Friday 6:30 a.m. - 10:00 a.m. Saturday and Sunday 7:00 a.m. - 10:00 a.m.
  • Complimentary shuttle to and from Gerald R. Ford International Airport. We offer this shuttle to restaurants and attractions within a three mile radius of our hotel.

BEST WESTERN Hospitality Hotel & Suites

Take advantage of the savings and fun with these 5 package deals available at the best western hospitality hotel & suites in Grand Rapids.

Fun & Entertainment Packages

Shopping Weekend Package 1 Night

A girl's get away and shop package. Receive a gift card to the Woodland Mall, take advantage of our local shuttle to take you to and from the malls and restaurants.

Reserve Package

Sleep and Fly Package 1 Night

Getting ready for a family vacation or business trip? Get a good night's rest and let Best Western shuttle you to the airport. Don't worry about airport parking fees. Unlimited parking for one vehicle is available in the hotel parking lot.

Reserve Package

Frederik Meijer Gardens Package 1 Night

Come visit one of Grand Rapids most popular attractions. The Meijer Gardens is ready for you to come and explore. The Gardens will keep your day packed full of adventure! Let us worry about the cost of gas, our package includes two tickets, complimentary transportation to the Gardens and overnight accommodations at the BEST WESTERN Hospitality Hotel & Suites.

Reserve Package

Grand Rapids Museum Fun 1 Night

Traveling to Grand Rapids for a fun night at the museum? Make sure to get your good nights' rest at the BEST WESTERN Hospitality Hotel & Suites. Then off you go to the Grand Rapids Public Museum where you will experience a day of treasures, adventures and many wonderful exhibits.

Reserve Package

Valentines Day Sweetheart 1 Night

Visit Grand Rapids on Valentine's Day and have one of the most romantic stays ever! With the Valentine's Day Romance Package at the BEST WESTERN Hospitality Hotel & Suites in Grand Rapids, Michigan, you will stay in a beautiful king whirlpool suite decked with flowers, chocolates, and more! Nothing is better after a long night out than a delicious breakfast served to your room the next morning. Although, with the perfect atmosphere and the in-room whirlpool tub, couples might have a hard time choosing between enjoying nearby restaurants such as Noto's or just spending their evening in the hotel with Grand Rapids' largest indoor pool, hot tub, and sauna. Make your reservation now to ensure that your loved one has a truly Happy Valentine's Day!

Reserve Package

BEST WESTERN Hospitality Hotel & Suites

Conveniently located, the best western hospitality hotel & suites in Grand Rapids, Michigan is shown on the map. Detailed driving directions from popular points or nearby cities are listed below. For those with GPS, here you go:

Longitude: 42.912415  /  Latitude: -85.532495


Driving Directions to Hotel


From: Interstate 131. Merge onto Interstate 96 East towards Lansing, exit off 43-B and head east. The BEST WESTERN Hospitality Hotel & Suites will be the first building on the south side of the road.

From: Interstate 96. Exit 43-B and head east. The BEST WESTERN Hospitality Hotel & Suites will be the first building on the south side of the road.

BEST WESTERN Hospitality Hotel & Suites

We care about the quality of your stay with us. Below are nearby attractions, shopping and restaurants that are popular with our guests. Listed locations are nearby with approximate distance listed where available.

Most Popular Area Attractions

Capital Region International Airport

Also known as Lansing Capital City Airport, the Capital Region International Airport (LAN) is a public-use airpark located in central Michigan. Serving the city of Lansing, LAN was first established in 1911.

Capital Region International Airport is served by major airlines such as Delta and United, and is a focus city for Sun Country Airlines. LAN is home to one terminal, three runways, and the Michigan Department of Transportation Bureau of Aeronautics and Freight Services on 2,160 acres.

Gerald R. Ford International Airport

First established in 1919, the Gerald R. Ford International Airport (GRR) is a public airport set in central Michigan. Serving the city of Grand Rapids, GRR is Michigan’s second largest airport – and the largest regional airport in western Michigan.

Consisting of one terminal and two runways, GRR is served by major airlines such as Allegiant, American, American Eagle, Delta, Frontier, and United – plus Air Canada Express and AirTran Airways.

Gerald R. Ford Museum

Learn all about the Ford Administration on your next stay in Grand Rapids. The Gerald R. Ford Museum houses permanent exhibits highlighting the lives of former President Ford and Mrs. Ford. The Museum is located in Grand Rapids, the hometown of the 38th President of the United States.

During a tour of the museum, visitors also learn about the president's history from the temporary exhibits of the Presidential libraries systems, the National Archives and the Smithsonian Institute.

Enjoy strolling through the Heritage Hill Historic District to see the Grand Rapids' historical homes or take a tour of the Grand Rapids Art Museum. You'll find a wide range of exciting and historic attractions while visiting this beautiful city along the Grand River in Central Michigan.

John Ball Zoo

Established in 1891, the John Ball Zoological Garden is a historic park located in central Michigan. Found in Grand Rapids, John Ball Zoo covers 140 acres ­ and is home to more than 1,100 animals – along with rides over at Funicular.

Spanning approximately 240 species, John Ball Zoo Society was Michigan’s first zoo to be accredited by the Association of Zoos & Aquariums. Exhiits include the Mokomboso Valley Chimpanzee Exhibit and the African Veldt Exhibit – plus the Living Shores Aquarium, Bald Eagle Aviary, and Stingray Lagoon.


downtown Lansing

Explore Downtown Lansing

Central Michigan is home to the Capital City, a thriving community of schools, businesses and manufacturing. Lansing, also known as the Heart of Michigan, is also home to many festivals.

While in downtown Lansing, visit the State Capitol building to see the beautiful rotunda and the eight muses on display, that were painted in 1886.

This Mid-Michigan city is home to the Thomas M. Cooley Law School, the largest law school in the country and fully accredited by the American Bar Association. The east side of Lansing is home to Michigan State University, a member of the Big Ten Conference.

Enjoy strolling through the Michigan Library and Historical Center to see the genealogy collection, one of the largest in the country. Lansing's Potter Park Zoo is a central Michigan must-see, and just one of the many Michigan zoos.

Potter Park Zoo

By Dj1997 (Own work) [CC BY-SA 3.0 ( or GFDL (], via Wikimedia Commons

Visit the Potter Park Zoo

Covering over 100 acres, Potter Park Zoo is located along Interstate 96 within central Michigan. Owned by the City of Lansing, Potter Park was established in 1915 – making it Michigan’s oldest public zoo. It's just one of the many excellent zoos in Michigan.

Potter Park Zoo is home to over 500 animals across 160 species, plus annual events like L&L Zoo Days, Boo at the Zoo, and Wonderland of Lights.

Exhibits include Wings from Down Under – plus the Lansing River Trail and the Exploration & Discovery Center for Education.

R. E. Olds Transportation Museum

Lansing is home to one of them most unique museums in the state. The R.E. Olds Transportation Museum in Lansing is located on the site of the Bates & Edmonds Motor Company. In 1979, the museum was dedicated to Ransom E. Olds, the founder of Olds Motor Works and Reo Motor Car Company.

Tour the museum to view a collection of Oldsmobiles dating from 1897 to 2004, REO vehicles, a steam carriage built by Ransom E. Olds, and various automobile memorabilia.

Be sure to view the "Hurst Hairy Oldsmobile," a drag racing car, on your tour of one of the country's "top-rated automotive museums." Make your stay east of Lansing in Howell, just one more of the excellent overnight destinations in central Michigan.

More Area Attractions & Services

  • 0.01 mile(s) from MVP Fieldhouse
  • 2 mile(s) from Gerald R Ford Int Airport
  • 6 mile(s) from Frederik Meijer Gardens
  • 2 mile(s) from Patterson Ice Arena
  • 10 mile(s) from Van Andel Arena
  • 10 mile(s) from Fifth Third Ballpark
  • 10 mile(s) from Devos Center
  • 10 mile(s) from Van Andel Museum
  • 10 mile(s) from John Ball Park Zoo
  • 10 mile(s) from Grand Rapids Art Museum
  • 10 mile(s) from The Gerald R. Ford Museum
  • 10 mile(s) from Grand Rapids Art Prize, Annual City Wide Art Prize Competition
  • 11 mile(s) from Kentwood Ice Arena
  • 12 mile(s) from The Delta Plex
  • 30 mile(s) from Lake Michigan Shoreline
  • 30 mile(s) from Holland Dutch Village, Holland Tulip Time
  • 45 mile(s) from Michigan Adventure
  • 2 mile(s) from Centerpointe Mall
  • 3 mile(s) from Woodland Mall
  • 17 mile(s) from Rivertown Crossings Mall

Local Area Recreation Opportunities

  • Hot tub
  • 1 mile(s) from Patterson Ice Center
  • 8 mile(s) from Cascade Township Park
  • 17 mile(s) from Fairlanes Recreation Cent
  • 45 mile(s) from Silverlake Sand Dunes

Nearby Restaurants

  • Adjacent to Brann's Steakhouse, full service, steak house, open for: breakfast, lunch, dinner
  • Across the street from Macaroni Grill, full service, Italian, open for: lunch, dinner
  • Across the street from Gippers Bar & Restaurant, bar/lounge, American, open for: lunch, dinner
  • 1.5 mile(s) from Osaka, full service, Chinese, open for: lunch, dinner, sushi and hibachi restaurant
  • 2 mile(s) from Olive Garden, full service, Italian, open for: lunch, dinner
  • 3 mile(s) from Ichiban, bar/lounge, Chinese, open for: lunch, dinner
  • 10 mile(s) from San Chez Tapas Bistro, full service, International, open for: lunch, dinner
  • 12 mile(s) from Charley's Crab, full service, seafood, open for: lunch, dinner

BEST WESTERN Hospitality Hotel & Suites

Enjoy your stay with us even more by checking out some of the most popular area points of interest in or near Grand Rapids. Chase the links to explore the local region even more.

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